Cancellation insurance

Cancellation Policy:

In the event that the user cancels the reservation, the following penalties will apply:
– More than 60 days before the departure date, 50% of the total amount of the reservation will be refunded.
– Between 15 and 60 days prior to departure date, 20% of the reservation amount will be returned.
– Cancellation or no-show on the day of delivery 14 days prior to departure will result in forfeiture of the reserved amount and termination of the contract.
If the renter purchases the CANCELLATION INSURANCE when making the reservation, in case of cancellation between 48 hours and 60 days before the agreed start of the rental, the following will apply:
– Cancellation is free of charge and the renter will receive a cancellation voucher for the amount of the payments made to date or may rebook for the amount of the total rental price in another period of his choice.
– If the new reservation has a higher total rental price than the cancelled reservation, the renter must pay the difference. If, on the other hand, the new price is lower, the tenant will receive a cancellation voucher for the difference from the initially agreed rental price.
If the reservation is cancelled at least 60 days before the agreed start of the rental period, the cancellation will be free of charge and the renter will be reimbursed for the payments made. However, if the total rental price was paid in full or in part by the renter with a cancellation or gift voucher, the renter will only receive a cancellation voucher for the amount of the cancellation or gift voucher indicated at the time of payment.
Changes in the reservation: If the lessee has not opted for the CANCELLATION INSURANCE when concluding the rental contract, there is the possibility of changing the dates of the reservation, provided that the lessor offers a change of reservation against payment of a change fee to be accrued when the reservation is changed.
Equipment already reserved cannot be cancelled separately from a reservation. Equipment costs such as optional extras will not be refunded in case of cancellation.
In the event of early termination of the rental contract by returning the vehicle, the Hirer may not claim a partial refund of the rental price, cancellation voucher or (partial) rebooking for other dates.
The cancellation vouchers will have the following conditions:
– They are valid for 1 year from the date of issue.
– The validity of the new cancellation voucher issued after cancellation of a reservation paid for with a cancellation voucher is the expiration date of the initial cancellation voucher.
– The value of a voucher cannot be paid in cash.
– The prices and general terms and conditions in effect at the time the reservation is finalized apply; the initial rental price cannot be claimed.
– Resale, transfer and/or assignment of cancellation vouchers is not permitted.